Harvard Business Review Publishes BIC Professor Angela Chitkara's Article on Diversity

4/15/2018 Unknown 0 Comments

In a newly published article in the Harvard Business Review, BIC Professor Angela Chitkara summarized her yearlong study that included interviews with 18 industry CEOs. Her article offers five actionable suggestions on what PR agencies can do to become more diverse and inclusive and to better serve their clients: 

(1) Open up recruitment by broadening access to employment and by fostering relationships with colleges to build a pipeline of talent; (2) strengthen internal culture by conducting bias training throughout the organization and investing resources in formal on-boarding, training, and mentoring, with an emphasis on sponsorship of diverse employees; (3) enlist the support of middle management to communicate how team diversity boosts organizational performance; (4) monitor the turnover of diverse staff to make sure they are not leaving at disproportionately high rates; and (5) set inclusion goals and track progress toward them.

A CUNY Mellon Fellow and Assistant Professor at CCNY, Angela oversees the Public Relations track in the BIC Program. She recently won a SABRE Award for Innovation Excellence on the D&I research that was the basis of the HBR article.

Read the full article here.